Effective Date: July 17, 2025
Company Name: MBW BROTHERS, LLC
All products and services provided by MBW BROTHERS, LLC are digital in nature and are delivered electronically via our website or email.
Due to the instant and irreversible delivery of digital goods, all sales are final and non-refundable once access is granted or the product is delivered.
We may consider a refund under the following circumstances:
You were charged twice for the same product or service.
The product was not delivered as described, due to a verified technical error on our end.
A duplicate transaction occurred and can be verified through your payment provider.
You made a payment but never received access, and we are unable to deliver within a reasonable timeframe.
All refund requests must be submitted within 7 days of the original purchase.
To request a refund, please contact us at:
📧 support@mbwbrothers.com
Include the following in your request:
Full name and email address used at purchase
Transaction ID or payment receipt
A brief explanation of the issue
We aim to respond to all refund inquiries within 48 hours.
If a customer initiates a chargeback without contacting us first, we reserve the right to ban future purchases and block access to all services associated with that customer account.
MBW BROTHERS, LLC reserves the right to update this Refund Policy at any time. Changes will be posted on this page with a revised effective date.
Thank you for your understanding. If you have any questions, feel free to contact our support team.